OUR SERVICES

24/7 Emergency Callouts

Grease trap blocked, overflowing, or causing problems during service? Our engineers are available around the clock to get your kitchen back up and running.

Call 0800 048 7890 Now Request a Callout Online

Available 24 hours a day, 7 days a week, 365 days a year

Kitchen down? Don't wait — call us now for immediate assistance.

0800 048 7890

What We Attend

If it's grease-related and it's urgent, we'll come out. Here are the most common emergency situations we deal with:

Grease Trap Overflow

Trap is backing up into the kitchen or overflowing. We'll attend, pump out the contents, and identify the cause.

Blocked Drains

Sinks draining slowly or not at all during service. We clear the blockage and check the trap for contributing issues.

Trap Failure

Damaged baffles, cracked housing, or failed seals. We assess on site and carry out repairs or arrange replacement.

Odour Emergencies

Severe drain odours affecting the kitchen or dining area. We identify the source and resolve it quickly.

Pre-Inspection Panic

Environmental health or water authority inspection imminent. We attend urgently to get your trap into a compliant state.

Post-Blockage Clearance

Sewer blockage traced to your premises. We attend, clear the trap, and provide documentation for the water authority.

OUR PROCESS

What Happens When You Call

STEP 1

Call Us

Call 0800 048 7890 any time, day or night. Tell us what's happening and where you are. We'll confirm an engineer is on the way.

STEP 2

Engineer Dispatched

We dispatch the nearest available engineer with the equipment needed for your situation. You'll get an estimated arrival time.

STEP 3

On-Site Assessment

The engineer assesses the situation, explains what needs doing, and gets your approval before starting work.

STEP 4

Problem Resolved

We fix the immediate issue, leave you with a service report, and recommend any follow-up work needed.

Why Kitchens Trust Us in an Emergency

When your kitchen is down, you need someone who understands the urgency. We've been dealing with grease trap emergencies for years. We know what causes them, how to fix them fast, and how to prevent them happening again.

Available 24/7 including bank holidays

Qualified engineers — not subcontractors

Arrive with the right equipment for the job

Transparent pricing before work starts

Full documentation for every callout

Follow-up maintenance plan to prevent recurrence